At Hannah DIY, we strive to deliver your DIY crafting products safely and on time. Please read our shipping policy carefully to understand our delivery process and timelines.
1. Shipping Coverage
- We do not offer international shipping at this time.
2. Processing Time
- Orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Estimated delivery time varies based on location:
- Local deliveries: 3-5 business days
- Regional deliveries: 5-7 business days
- Delivery times may be affected by unforeseen delays such as weather, holidays, or courier issues.
4. Cash on Delivery (COD) Payment
- We only offer Cash on Delivery (COD) as a payment method.
- Customers must have the exact amount ready upon delivery.
- If a customer refuses to accept an order without a valid reason, future orders may be restricted.
5. Shipping Charges
- Shipping fees are calculated at checkout based on the delivery location.
- We may offer free shipping promotions from time to time.
6. Order Tracking
- Once your order is shipped, you will receive an update via email or SMS with tracking details (if applicable).
7. Delayed or Lost Shipments
- If your order is delayed beyond the estimated timeframe, please contact us at [email protected] for assistance.
- If a package is lost in transit, we will investigate with the courier and take appropriate action.
8. Contact Us
For any shipping-related inquiries, feel free to reach out to us:
📧 Email: [email protected]
By placing an order with Hannah DIY, you agree to our Shipping Policy.